NOTE: The Service Tag for your computer is located at the top of each test screen. If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 108). Write down the error code and problem description and follow the instructions on the screen. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.ΔΆ If a problem is encountered during a test, a message appears with an error code and a description of the problem. You can customize the tests you want to run. This test typically takes an hour or more and requires you to answer questions periodically. Run Express Test first to increase the possibility of tracing the problem quickly. ![]() ![]() This test typically takes 10 to 20 minutes and requires no interaction on your part. 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
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